Customer Testimonials

Thayer is our "go-to" dealership for all our auto needs!!! Thank you Cindy!!!

Great experience with the service department! Thanks for always being awesome to work with & taking care of our vehicles!

Superb service! Felt like I was most important person in their business! Other dealerships could learn from these people.

Great customer service ! My car doesn't make a funny sound anymore a

Two visits. Oil and filter change exc. Replace two remote entry key fobs. Good service. Why too expensive. Cost of product not Thayer issue.

Friendly, hard working group, interested in getting things done and customer in and out, Thanks !

Great team in the service center.

Anthony was so helpful by listening to what I wanted and needed in an SUV. I needed to be able to fit a Tuba in the SUV. They allowed my to drive it home to make sure it would fit. 😁❤️ I was amazed at the service and treatment I received. I had recently been to several dealerships and they were the best. They worked hard to get me in the vehicle that beat fit my needs and budget. Thanks to the entire team, Anthony, Lisa and Rachel. 🤗😁

I’m coming a little late with a review. I could not have asked for better service then I received from Thayer dealership. I was passing through Ohio heading to KY and TN and my Steering Column broke! My Malibu was towed and this dealership went above and beyond helping me, my kids and grand baby! The took out my old one and by the grace of God they had one in stock! Thank You, Thank You.. from the bottom of my heart. Someone even bought us breakfast 🙂 y’all went above and beyond any dealership I have ever dealt ...

We bought a Chevy Traverse today from Thayer in BG and Brett Kime assisted us. He made everything so incredibly easy. He was super knowledgeable and very professional. Our trade in was extremely fair and our price point was spot on with what he quoted us! We will definitely return when it’s time to purchase our next car!

Everyone was very helpful and nice

Staff friendly and helpful, without being pushy. Good value on trade and purchase.

Hard to find the location to use my Chevrolet points in the new app. They were very helpful in helping find the location.

Leasing a 2021 Chevy Equinox and very pleased with the vehicle. Took in for first service. Was completed in a timely manner. My only two complaints! No snacks and no longer offer the FREE vacuum out of vehicle.

I have purchased over 10 new vehicles in my lifetime. Thayer Chevrolet has been the best experience. Knowledgeable, friendly, willing to help people that went the extra mile. Josh, Brett, and Lisa were all amazing.

As always, easy to schedule a time that fit my schedule. Routine oil change and tire rotation was completed quickly and I was on my way. Nothing but the best, as usual, from Thayer Service and Cyndi!

Overall good experience

Smooth oil change process and great price. Cheaper than quick oil change places.

I was able to schedule an appointment the next day. Staff was polite and facility was clean.

The service that I have received through your dealership has been exceptional. Although my service needs have been challenging and required a lot of effort, your dealership great patience and care. Thak you very much

The service manager Michael is all about the customer. Nice job Michael you deserve a raise or a big bonus at the end of the year.

Great friendly service

Able to repair my truck same day. Great customer service

BIG THANKS, SERVICE.... It's nice to know how fast I'm going, and not run out of gas! Great service, great price! Well worth the wait! Thanks, trish

Great service excellent staff, love dealing with Thayer , won't take my car anywhere else

Always friendly staff that are honest and trustworthy.

Very nice, respectful and answered all my questions.

I had a flat tire and they graciously fit me into their already busy schedule! I appreciate the care they have shown me every single time....even when it has just been for routine service!

I am satisfied with the service they performed.

Anthony Marinelli was fantastic! I never felt pressured and I was treated very courteously. He is a true professional. Everything promised was delivered, and then some. My Bolt is a genuinely awesome car, and I want to thank Anthony for finding a red one for me.

My experience is always good Tricia and Brian always take good care of their customers only complaint is bring my truck in for a 3 hours service at 8am and my truck not being finished till almost 5pm other than that I definitely recommend using thayer chevy

Everyone was friendly, informative and helpful.

everyone is very accommodating and help with my new lease and oil change on my old lease.

Very professional, polite, did a great job deltialing our SUV.

Jacob was awesome to work with he was up front and honest from the first day I inquired about my Trail Boss

Always a pleasure dealing with Anthony! Love my new suv!!

Awesome

Thank you Trisha and all the mechanics for getting my Equinox fixed and back on the road, this is the best service in Ohio.

Awesome service.

OUTSTANDING

i got in and out very quickly

Thayer is a great family friendly dealership. Comfortable atmosphere, & friendly experience. Highly recommend ☺️

Always a wonderful experience with Anthony Marinelli!! Everyone at the dealership does an exceptional job! So kind, respectful and relaxed! No hustle to sell!! Just great customer service!

Brad over at Thayer is 3 things that to me is considered professional Honest knowledgeable thoughtful and these days trying to find a mechanic or leader that has these qualities is hard to find. As a business owner I know. It takes 30 minutes or longer to get there but well worth it Thanks Thayer Team.

Like going to a family reunion or a back yard friend's BBQ, Always Enjoyable

Friendly, helpful.

Went to look at a car for a friend. Everyone was friendly and helpful. They were really accommodating when we asked them to lift the vehicle so we could look for rust and leaks before purchasing it.

Detryck was so great and patient and helpful. The boss however wouldn’t come down on the price at all and it really was not a great deal but the boss said it was. He wasn’t very helpful and showed financing when we didn’t want to finance at all. Detryck was amazing though.

Nice place to have a car service.

Always have a great experience when having my vehicles serviced at Thayer Chevrolet.

We drive 45 min, past multiple dealerships to shop at Thayer. Customer service from the sales team is excellent and they go the extra mile to get you into the vehicle you want at the price that fits your budget. Always feel that Anthony and Brett are honest and upfront with us and the communication is great. Definitely recommend passing up the bigger dealerships to shop here for more personal experience.

Thayer is the best!

I just brought in my 2018 Chevy Colorado that I Purchased 2 days prior. It had the hard shift and shuddering issues going on with the GM 8speed automatic transmissions. I Live out of state and would be driving home the following day. As you can imagine I was very worried. Thankfully the individuals at the certified service desk were amazing people and worked some magic to get me in and fix the issues. Mark, jack and the beautiful brunette woman I am very grateful for your help. You saved the day. Thank you so much!! “Edited post from earlier” Twice in ...

Fast & easy

BRETT STARTED OFF ASKING ME QUESTIONS ABOUT DIFFERENT GROUPS I'M AFFILIATED WITH SO HE COULD FIND ME ALL APPLICABLE DISCOUNTS. THE OTHER DEALERSHIPS I'D VISITED DID NOT. THAT GAVE ME A TRUST FACTOR RIGHT AWAY. AS A BUYER YOU ALWAYS WONDER IF YOU ARE GETTING ALL THE DISCOUNTS OR IS THE DEALERSHIP POCKETING ONES THEY AREN'T TELLING YOU ABOUT. WE HAD A SNAG ON MY TRADE IN BUT BRETT FIXED THAT VERY QUICKLY AND HE APOLOGIZED. THAYER MET MY DEMANDS AND THE WHOLE PROCESS WENT VERY WELL. I'M PLEASED.

Found the problem quickly / communicated efficiently / repaired sensor in a timely manner

I was traveling from East Ohio, on my way home to Grand Rapids, MI and my Silverado Duramax threw a bad quality DEF message and I only had 99 miles before my speed would be limited. No other dealership service department was open on Saturday, but the service manager at Thayer got me right in and took care of the issue. Everyone was so nice and accommodating. If I lived in the area I would definitely be a customer! Thank you for your incredible service and kindness!

Extremely friendly, professional, and straight forward dealership. Both the sales and service departments demonstrate the highest level of quality customer service, knowledge, and integrity that is much too rare to find in the automotive industry! Thank you!

Excellent staff

It was a great experience from start to finish. Employees I dealt were friendly and helpful My Equinox looks great

Very thorough and accommodating.

Great experience with everyone. Fixed my truck right the first time. I will be back.

Everyone that I spoke with was very friendly and helpful!!!

good experience with the parts department and Grey very helpful!

Scheduled, on time, only took around 30 minutes. Used my points to pay the entire bill. I’m very happy’

Great service.

always good, friendly service

Got my questions answered that I took the vehicle in for and some extra services besides.

Rachael London was great from start to finish. Transparent and friendly!

Anthony and the rest of the team Brett & Jacob are fantastic. Always like working with these guys you can feel confident that they are there to take care of the customer first and foremost. Thank you guys!!

They were awesome!!

Thayer Chevy's service was great! Quick and painless

The service, and the people, here are the best, that's why we continue to drive 2 cars from Toledo for all our service needs.

If you are EVER in need of a NEW or USED vehicle GO TO Thayer Chevrolet in Bowling Green! Be sure to see Anthony Kirk for ALL of your purchases! He is the Sales Manager there. I have to tell you from the time I first contacted them via their website, all the way through driving off the lot, this man was phenomenal! He gave me his personal cell phone number at encouraged me to call him anytime I had questions. He spoke with me about what I was looking for and went "The EXTRA MILE" to deliver. ...

Very friendly.

Mark Toth is a great Sales Men. Must come see him.

Great service and people

Anthony is the best guy there.

Rich Pioch was very friendly and helpful. He was pleasant to work with and never pushy, which is always a plus. I was taken care of immediately and got the car I wanted in a timely manner. Rich and the team was able to make it work! Thank you for your help and I would recommend Rich and the Chevy team to anyone. Additionally, Lisa made the paperwork a breeze and clearly knows her stuff. Love my beautiful Traverse! THANKS!!

I live in Michigan but found the 1LE Camaro I was interested in online at Thayer Chevrolet of Bowling Green OH. Anthony was able to answer all my questions and provided me all the information I asked for. When I came to pick up the car, he greeted me before I made it to the door, the car was clean and ready to go, the paper work prepared, everything was in order. Absolutely the best new car purchase experience I've had!